Product
Benefits:
The
manufacturer says -
Guarantee: We are so convinced that you
will be delighted with our products, we offer a Satisfaction Guarantee. If you
are not completely satisfied with your purchase, simply return the merchandise
for a refund of the purchase price. Please see our Return Policy for
complete details. In addition, these products are backed by a
25-year manufacturer’s warranty, described below.
Return
Policy: Liberty Tabletop’s return policy is as follows:
Our goal is to provide our customers with
peace of mind when purchasing our products on the Internet. Therefore, if you
are dissatisfied with the product for any reason, except as stated below, you
can return it to Liberty Tabletop within 30 days of purchase for a full refund
no questions asked. The product must be returned unused and in the original
packaging. Return shipping cost is the responsibility of the customer. For
further return instructions please contact us using the contact information
provided on our website.
This
generous return policy is not designed for customers to order multiple
individual place setting samples for review and then return the unselected
patterns. In order to keep cost down for all customers, we would ask you to be
respectful of this and not use the return policy for this purpose. In the event
that such returns are requested, Liberty Tabletop reserves the right to deny
such returns.
The
Liberty Tabletop return policy is also not designed to allow large purchasers
to use and return merchandise. Large orders, in excess of $500.00, or multiple
orders for the same customer exceeding this amount, where merchandise is
returned after use, are subject to review and denial at the sole discretion of
Liberty Tabletop.
Purchase
Return Address:
Liberty
Tabletop
102
East Seneca Street / Suite 510
Sherrill,
NY 13461
Attn:
Returns Department
25-Year
Manufacturer’s Warranty: Liberty Tabletop’s
manufacturer’s warranty is as follows:
Liberty Tabletop flatware
offers an extension of the manufacturer's warranty against manufacturing
defects for 25 years from purchase. Simply return any defective article with
proof of purchase to the address below. Liberty Tabletop will thereupon send
you a replacement piece or a similar replacement piece in the event that your
pattern has been discontinued.
Liberty Tabletop flatware is
designed for normal dining use and is dishwasher safe using standard retail
dishwashing detergents. This warranty does not cover damage due to
inappropriate use, abuse, stains due to hard water or improper care. If you
have any questions regarding returns due to warranty-related issues, please
contact us.
Warranty Return address:
Liberty Tabletop
102 East Seneca Street / Suite
510
Sherrill, NY 13461
Attn: Warranty Department
CUSTOMER
SERVICE
TOLL FREE:
1-844-386-2338
Mon-Thur 9am-5pm, Fri 8am-4pm EST
[email protected]